1. What is online airtime purchase?
Online airtime purchase is the process of buying mobile phone credit (airtime) through an internet-based platform instead of physical scratch cards or vendors. You can recharge any Nigerian network instantly.
2. How do I buy airtime online on Fujest?
Sign up on Fujest, fund your wallet, select your network, enter the phone number and amount, then confirm payment. Your airtime is delivered instantly.
3. Which networks can I recharge?
We support all Nigerian networks: MTN, Glo, Airtel, 9Mobile, and all other mobile networks operating in Nigeria.
4. How much does airtime cost?
Airtime prices are the standard rates set by each network. Fujest offers competitive pricing with no hidden charges. Check our platform for the current rates.
5. How long does airtime delivery take?
Airtime is delivered instantly – usually within 5-10 seconds after successful payment. You'll receive a confirmation SMS.
6. What if my airtime doesn't arrive?
If your airtime isn't delivered, contact our support team immediately. We will investigate and ensure your credit is added or refund your payment.
7. Can I buy airtime for someone else?
Yes, you can buy airtime for any phone number. Simply enter the recipient's phone number during checkout.
8. What if I enter the wrong phone number?
Always double-check the phone number. If you make a mistake, contact us immediately. We may be able to reverse the transaction if not yet processed.
9. Is Fujest a licensed airtime vendor?
Yes, we are a licensed VTU platform working directly with all Nigerian networks to provide fast and secure airtime recharge.
10. What payment methods do you accept?
We accept Paystack, Flutterwave, bank transfer, USSD, and cryptocurrency (USDT, Bitcoin). All payments are in ₦aira.
11. Can I buy airtime without a bank account?
Yes, you can use USSD banking or pay with cash at any partner agent. Fujest also accepts cryptocurrency for users without a bank account.
12. Do you offer discounts for bulk airtime?
Yes, we offer discounted rates for bulk airtime purchases. Contact our support team for a custom quote.
13. How do I check my airtime balance?
You can check your airtime balance by dialing the USSD code for your network (e.g., *310# for MTN, *124# for Glo). Your phone will display the balance.
14. Can I buy airtime for multiple numbers at once?
Currently, we support one number per transaction. For bulk purchases, you can process multiple transactions or contact our support for custom solutions.
15. What is the minimum amount I can buy?
The minimum amount varies by network. Typically, you can buy airtime starting from ₦50. Check our platform for specific amounts.
16. What is the maximum amount I can buy?
There is no maximum limit for airtime purchases. However, very large amounts may be subject to additional verification for security reasons.
17. Is my payment information secure?
Yes, all transactions are encrypted using SSL and we use trusted payment gateways like Paystack and Flutterwave.
18. Can I get a refund if I change my mind?
Refunds are only processed if the airtime was not delivered or if there was an error. We do not offer refunds for change of mind.
19. What if the recipient's phone is off?
The airtime is still delivered to the number. The recipient will receive it as soon as their phone is switched on.
20. Can I buy airtime with cryptocurrency?
Yes, we accept USDT, Bitcoin, and other major cryptocurrencies. Simply fund your wallet with crypto and purchase airtime.
21. Do you have a mobile app?
We are working on a mobile app, but our website is fully mobile-friendly and works perfectly on all devices.
22. Can I schedule airtime purchases?
Currently, we do not support scheduled purchases, but you can set reminders and buy airtime anytime.
23. What is the difference between airtime and data?
Airtime is credit for calls, SMS, and sometimes internet usage. Data is specifically for internet browsing. Some networks allow airtime to be used for data.
24. Can I buy airtime for a landline?
Our platform supports mobile phone numbers only. For landline or corporate lines, please check with your service provider.
25. How do I contact customer support?
You can reach us via email, live chat on our website, or through our Telegram support channel. We're available 24/7.
26. Can I buy airtime for a number on a different network?
Yes, you can buy airtime for any network. Simply select the recipient's network during checkout.
27. What happens if I enter the wrong amount?
Double-check the amount before confirming. If you make a mistake, contact support immediately. We may be able to process a refund or adjustment.
28. Is there a limit on how much airtime I can buy daily?
There is no daily limit for airtime purchases. However, very large transactions may require additional verification.
29. Can I buy airtime for international numbers?
Currently, we only support Nigerian mobile numbers (MTN, Glo, Airtel, 9Mobile).
30. What if the network is down during my purchase?
If the network is experiencing issues, your airtime will be delivered as soon as the network is restored. If not delivered within 24 hours, contact support.
31. Can I buy airtime for prepaid and postpaid lines?
Our airtime purchases are for prepaid lines only. Postpaid lines typically have monthly bills and are not compatible with airtime recharge.
32. How do I know if my airtime was delivered?
You'll receive a confirmation SMS from Fujest and the network provider. You can also check your airtime balance on your phone.
33. What is the validity period of airtime?
Airtime validity depends on the network. Most networks have a validity period of 90-180 days. Check your network's policy for specific details.
34. Can I buy airtime using my bank app?
Yes, you can fund your Fujest wallet using bank transfer from your bank app, then purchase airtime.
35. Do you have a loyalty program?
We offer rewards and discounts for frequent buyers. Check our website or contact support for details.
36. What is the difference between airtime and credit?
Airtime and credit are essentially the same thing – they refer to the balance on your phone that you use for calls, SMS, and data.
37. Can I buy airtime for someone in another state?
Yes, as long as the number is a Nigerian mobile number, you can buy airtime for anyone anywhere in Nigeria.
38. What is the typical airtime delivery time?
99% of airtime purchases are delivered within 10 seconds. In rare cases of network issues, it may take up to 5 minutes.
39. Can I buy airtime for a number that is ported?
Yes, ported numbers work the same way. The network of the recipient is determined by their current service provider.
40. How do I check my transaction history?
All your airtime purchases are recorded in your Fujest account dashboard. You can view your transaction history anytime.
41. What if I lose my airtime receipt?
Check your email for the receipt. If you can't find it, contact support with your transaction ID and we'll resend it.
42. Can I buy airtime with a credit card?
Yes, we accept credit/debit cards through our payment partners (Paystack and Flutterwave).
43. Is there a discount for buying large amounts?
Yes, we offer discounts for large and bulk airtime purchases. Contact our support team for custom pricing.
44. Can I buy airtime for a business line?
Yes, you can buy airtime for any mobile number, including business lines, as long as they are prepaid.
45. What if the phone number is inactive?
If the number is inactive, the airtime may not be delivered. Contact support for assistance.
46. Can I buy airtime for a number I don't know the network of?
We recommend knowing the network to ensure correct delivery. However, most numbers follow network prefixes (e.g., 0803 for MTN, 0805 for Glo).
47. How do I update my profile information?
You can update your profile settings in your Fujest account dashboard anytime.
48. Is there a transaction fee?
There are no hidden fees. You pay the exact amount of airtime you select. However, payment gateway charges may apply for some payment methods.
49. Can I buy airtime for a number on a virtual network?
We support all major Nigerian networks. Virtual network operators may have different arrangements – please contact support for assistance.
50. Why should I buy airtime on Fujest?
Fujest offers instant airtime delivery, competitive prices, secure payment, 24/7 support, and a 100% satisfaction guarantee. We're trusted by thousands of Nigerians for all their airtime needs.
